General
Operator requesting training sessionsOperator reporting Hardware unavailable error in bike lockers for currently renting customersOperator inquiring about payment options for customersChecking Rentals associated with the CouponOperator is reporting issues reported by usersWhen a customer has billing or finance requests/questions, send thisWhen someone is looking for more sales informationHow can operators test, lock or unlock hardware?When a customer requests training, send thisHow to validate if the contact is an active paying customerWhen a customer is looking for new parts to their bikes/hardwareOperators Requesting Stripe AccessOperators is asking why their PIN Codes are LowOperators asking about setting up QR codes for their systemSIM Card Activation for International SystemSOP Customer Reports InjuryCustomer would like to request a replacement or Purchase a new Hardware/PartsEmployment Verification EmailsClient wants to Generate an EPS file for a QR codeOperators Asking for Marketing Materials for their SystemAsking for Data Analysis Report for their system.Operator/Customer requesting to remove Bank DetailsWhen does a lock needs to be replaced?The Operator would like to have our technician/Mechanic Visit them to troubleshoot their Hardware.Add or Modify Vendor QR codeHow to Initiate a Counter Dispute In StripeOperators asking about Primary Key values of their HardwareWhen do we refer the client to Accounting team.How to Create a Bike Room SystemHow to Sign out/Log out in the Movatic App.Where to find account info in the Movatic App.Movatic Admin Support Chat Box Option.Where to find the QR code on a specific Hardware in the Movatic Admin SiteWhere to find the Assignment History of a Hardware in the Movatic Admin SiteWhere to find the Rental History of a Hardware in the Movatic Admin SiteWhere to find the Maintenance Ticket and Logs of a Hardware in the Movatic Admin SiteCharge Card Option in the Movatic Admin SiteTandem updated CS scriptsMovatic Changes in ManagementHow to access the "Inventory" in ZOHO?How to transfer QR code to another systemHow to Trigger the Tutorial in the Movatic Admin App.Previous Admins would like to be removed on their system's mailing listHow to Open ACton M Pro Scooter Battery DoorsAll sales inquiry or Sales@movatic.co concerns now goes directly to supportSOP: Operator requests a call to fix an issueHow to download a Financial report in StripeUser needs to recover accountSpecial Rate Setup
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