👋Overview

Tandem Mobility is a full-service turnkey bikeshare provider, connecting communities with both recreational and transit-oriented systems.

We have a successful track record of operating 30 bike-share programs across various markets, with a total of over 1,500 bikes in circulation. Since our inception in 2020, we have maintained a remarkable renewal rate of 97%, demonstrating our expertise in managing and operating bike share programs. By Spring 2024, we project to expand our reach to over 35 markets with more than 1,700 bikes in operation. The following map shows the locations of our bikeshare programs across the U.S.

We contract with

  • Local and regional municipalities

  • NPOs

  • Improvement districts

  • Transit organizations

  • Private businesses

  • Property owners, developers, & managers

  • Local mechanics and operations managers

We are partnered with

  • Movatic software platform: rider mobile application, partner dashboard

  • Various hardware providers: bikes, smart locks, stations

We are proud of

  • Our customer support team's response time & ability to fully resolve issues in a reasonable timeframe

  • Our software partner's commitment to continually improving the rider experience

  • Our operations team's data-driven maintenance strategies and system health tracking

  • Our sponsorship and sales team's industry experience and thoughtful system planning

  • Our account management team's passion for community and commitment to providing impactful and meaningful bikeshare programs to those we serve

Markets We Serve

Discovery Questions

  1. What are the primary goals you hope to achieve with your bike share program? (e.g., recreational use, educational initiatives, promoting green energy, bike sharing as an amenity, etc.)

  2. Who is your target audience for the bikeshare program, and what demographics are you aiming to serve?

  3. How do you envision the bike share program contributing to the overall objectives and values of your community?

  4. Could you share any recent history or experiences with previous bike share programs in your community? What aspects did you find favorable, and were there any challenges or dislikes?

  5. Have you conducted any community surveys or gathered feedback regarding the potential launch or relaunch of a bike share program? What were the key findings?

  6. What is the estimated number of bikes and stations you're considering for your bike share program?

  7. Can you provide insights into the level of funding available for the bike share program, and are there any specific budget constraints or expectations?

  8. Has the city or other entities committed any funding explicitly for the bike share launch/relaunch? If so, could you provide details on the source and the amount of this funding?

  9. Have discussions with prospective sponsors for this launch/relaunch begun? If so, could you share insight into the status of these talks and any expected contributions?

If you don't have immediate answers, no need to worry! Our aim is to assist you better by understanding your specific requirements. These questions serve as a guide for Tandem to customize its bike share solutions effectively, ensuring they align seamlessly with the unique needs and expectations of your community.

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