👋Overview
Last updated
Last updated
Tandem Mobility is a full-service turnkey bikeshare provider, connecting communities with both recreational and transit-oriented systems.
We have a successful track record of operating 30 bike-share programs across various markets, with a total of over 1,500 bikes in circulation. Since our inception in 2020, we have maintained a remarkable renewal rate of 97%, demonstrating our expertise in managing and operating bike share programs. By Spring 2024, we project to expand our reach to over 35 markets with more than 1,700 bikes in operation. The following map shows the locations of our bikeshare programs across the U.S.
Municipalities
MPOs
Improvement districts
Transit organizations
Private businesses
Property owners, developers, & managers
Local mechanics and operations managers
Movatic software platform: rider mobile application, partner dashboard
Various hardware providers: bikes, smart locks, stations
Our customer support team's response time & ability to fully resolve issues in a reasonable timeframe
Our software partner's commitment to continually improving the rider experience
Our operations team's data-driven maintenance strategies and system health tracking
Our sponsorship and sales team's industry experience and thoughtful system planning
Our account management team's passion for community and commitment to providing impactful and meaningful bikeshare programs to those we serve
Our supply chain and product development team's innovation and get-er-done enthusiasm
Our partner support team's comprehensive oversight of our markets to ensure we are meeting our operational standards of excellence, providing meaningful responses and solutions for partner escalations, and collaborating on community engagement efforts
Huntsville, AL
30
September 2020
Hershey, PA
40
September 2020
Salinas, KS
80
September 2020
Wichita, KS
200
December 2020
Town Center, GA
45
December 2020
Cumberland, GA
35
December 2020
Danville, VA
25
February 2021
Lancaster, PA
25
April 2021
Carmel, IN
50
May 2021
Arcata, CA Humboldt University
40
May 2021
HHMI Janelia, (RE Property)
6
July 2021
Noblesville, IN
10
August 2021
Coffeyville, KS
10
August 2021
Lawrence, IN
10
October 2021
Montgomery, AL
33
December 2021
JCM Living, PA (RE Property)
6
December 2021
Valparaiso, IN
36
April 2022
Campus at SGV (RE Property)
6
April 2022
Fort Smith, AR
40
May 2022
Wyomissing, PA
18
May 2022
Parkway at Avalon (RE Property)
5
May 2022
Portland, ME
200
July 2022
Wausau, WI
9
August 2022
Harrisburg, PA
36
October 2022
West Huntsville, AL
20
Feb 2023
Decatur, AL
15
April 2023
SMHC (Medical Campus)
5
April 2023
Baton Rouge, LA
150
April 2023
Lindsborg, KS
15
June 2023
Rockdale County, GA
10
November 2023
Concord, MA
14
April 2024
Kennesaw State University, GA
35
September 2024
Kenosha County, WI
54
Will launch soon
Southfield, MI
24
Will launch soon
Discovery Questions
What are the primary goals you hope to achieve with your bike share program? (e.g., recreational use, educational initiatives, promoting green energy, bike sharing as an amenity, etc.)
Who is your target audience for the bikeshare program, and what demographics are you aiming to serve?
How do you envision the bike share program contributing to the overall objectives and values of your community?
Could you share any recent history or experiences with previous bike share programs in your community? What aspects did you find favorable, and were there any challenges or dislikes?
Have you conducted any community surveys or gathered feedback regarding the potential launch or relaunch of a bike share program? What were the key findings?
What is the estimated number of bikes and stations you're considering for your bike share program?
Can you provide insights into the level of funding available for the bike share program, and are there any specific budget constraints or expectations?
Has the city or other entities committed any funding explicitly for the bike share launch/relaunch? If so, could you provide details on the source and the amount of this funding?
Have discussions with prospective sponsors for this launch/relaunch begun? If so, could you share insight into the status of these talks and any expected contributions?
If you don't have immediate answers, no need to worry! Our aim is to assist you better by understanding your specific requirements. These questions serve as a guide for Tandem to customize its bike share solutions effectively, ensuring they align seamlessly with the unique needs and expectations of your community.
